Holiday Season 2020 Q&A

The holidays are here again, and that means our Black Friday sale is coming back! So, we’ve created another holiday Q&A that you’ll definitely want to check out before the big day!

Q: When does the sale begin?

A: The Black Friday sale will begin at 12:00 am PST on November 27th and last until 11:59 pm PST on November 30th! However, all those who sign up for our Consortium before November 20th will have exclusive early access to the sale and more exclusive perks. 

Q: What’s on sale?

A: Our 2020 Black Friday sale will include 25% OFF all regularly priced items (excluding bulk, clearance, bundles, and other discounted products  Furthermore, all Consortium members will be granted special early access to the sale, including all of the special discounts and rewards that go with it. For example, all orders over $75 (after discounts) will automatically receive a FREE, limited-edition new product. Again, this is exclusively for our Consortium superheroes!

Q: How can I get early access to this sale and other exclusive perks?

A: Sign up for our Consortium program before November 20th.

Q: Can I still get free shipping?

A: Yes, domestic orders will still be eligible for free expedited shipping on orders over $40* and international orders will still be eligible for free shipping on orders over $89* (Keep in mind your order total must be over the $40 or $89 thresholds AFTER all of the holiday discounts have been applied in order to receive the free shipping.) 

Note: Due to the hectic nature of the holiday season (and the pandemic), we cannot guarantee international orders placed during Black Friday with free standard shipping will arrive on time for Christmas.

Considering the pandemic and the usual shipping struggles that come with the holiday season, we’re expecting at least 10-day shipping delays during November and December. That’s why we strongly urge you to get your orders placed sooner than later, in order to avoid these lengthy delays and ensure that your gifts and gear arrive on time for the holidays. Please see below for more information on our shipping cutoff dates for the holiday season.

*Read our full shipping policy and our previous Shipping Struggles On The Horizon This Holiday Season post for details about our shipping options.

Q: Can I change my image if I change my mind? 

A: We may be able to do that. Please message Support@InkedGaming.com. We will give you instructions on how to upload a new image. Please note: if your order is already printed/shipped, we will not be able to change it for you. But don’t worry! We have a really easy Return Policy. Just reach out to the email address above once the order arrives and we will get you set up.

Q: Can I place my order without an image if my artwork is not ready, so I don't miss the sale?

A: Yes. You may place your order to receive your Black Friday discount with this "placeholder" image. Just download this image and use it to place your order. You can then upload your actual image later, but please notify us in your order instructions that this is what you intend to do.

Q: What If I placed my order and the Black Friday discount didn't go through?!

A: Have no fear! Inked Gaming support is here! Go ahead and message us with your name and order number and we'll take care of you! Please note: Only one code can be used per order.

Q: When is the last day I can order and still have the item arrive before December 25th?

A: To ensure your orders arrive before the 25th, please order before the following dates:

Domestic US Orders:

Deadline date is December 13, 2020. However, orders placed up to December 18th can use 2nd Day Air for guaranteed delivery. Just be ready to pay a bit more for shipping.

International Orders:

Deadline date is December 3, 2020. Please be aware, since shipping is backed up right now, we will not be able to guarantee that orders placed with standard shipping during our Black Friday sale will arrive by Christmas. International orders placed during our Black Friday sale will have to buy DHL Express shipping in order to receive their shipment before the 25th.

Note: Due to the shipping uncertainty caused by the pandemic, these dates are subject to change.

 

As always, If you have any questions or concerns during Black Friday or the holiday season in general, don’t hesitate to sound off and reach out to us at Support@InkedGaming.com. 

Also, the dedicated members of our Customer Care Team will be working and readily available for the duration of the Black Friday weekend. So, if any issues do arise during the sale, be assured that there will be someone available to help you through it. However, please keep in mind that it may take them a little longer than normal to get back to you because of the upsurge of questions that we usually encounter during sales like this. ​

Black Friday is our biggest sitewide sale of the year and we are prepared to do whatever it takes to make sure that it runs smoothly for all!

Happy holidays!

Sincerely, 

Team Inked